Privacy Policy
At Animel Planet, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and non-personal information through our website and related services.
“Personal Information” refers to any information that can identify an individual. This may include, but is not limited to:
Name
Address
Phone number
Email address
Date of birth
Gender
Payment and billing details
You may provide personal information when you:
Create a user account
Place an online order
Update account details
Participate in surveys, contests, or promotions
Submit reviews or content
Contact customer support via phone, email, or other channels
We may also collect non-personal data such as browser type, IP address, device information, and browsing behavior to improve website performance and user experience.
Animel Planet collects and uses personal information only when it is relevant, necessary, and lawful, including for the following purposes:
To process orders and payments
To manage and maintain user accounts
To personalize your shopping experience
To understand customer preferences and behavior
To provide customer support and technical assistance
To communicate updates, offers, promotions, and new products
To conduct surveys and improve our services
To prevent fraud, misuse, or unlawful activities
To comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
Your personal information may be shared only with:
Trusted service providers involved in payment processing, shipping, or IT services
Government or legal authorities if required by law
All third parties are required to maintain confidentiality and data security.
Animel Planet uses appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no online platform can guarantee absolute security.
By using our website and services, you consent to the collection and use of information as outlined in this Privacy Policy.
Animel Planet reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will become effective immediately upon publication.
Animel Planet is committed to delivering high-quality products and exceptional customer service.
We make every effort to ensure that all products listed on our website are accurately priced and currently in stock.
Standard delivery timelines range between 3–10 business days, depending on location and product availability.
If an item is unavailable or an order cannot be fulfilled, we will notify you within 2 business days and offer:
An alternative product
A backorder option
A full refund
Our goal is to ensure a smooth and transparent shopping experience for every customer.
Animel Planet primarily services individual consumers. We reserve the right:
To limit or refuse supply if products are purchased in commercial quantities
To suspend or terminate accounts that appear to be used for resale or commercial purposes without prior approval
All product images, descriptions, and specifications are for reference purposes only. Actual products may vary slightly due to manufacturer updates or packaging changes.
For questions regarding this Privacy Policy or customer support, please contact us at:
Email: customercare.animelplanet@gmail.com or info@animelplanet.com
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